It was an oil change, nothing more. The wait did not seem long to me and i had no issues and everyone was very polite. I have been coming to valovoline at the same I have been coming to valovoline at the same location for more then 2 years. Will continue to come. Michelle F. It was so fast and easy! I told them it was my first time and they were very patient and thorough in explaining everything to me I told them it was my first time and they were very patient and thorough in explaining everything to me. It was great! I have never spent so much money for an oil change and tire rotation.
I felt it was over priced. Also when printing out the st Also when printing out the sticker it was set for coming back in 3, miles even though I purchased synthetic oil. To give me and therefore I'm assuming others information to come back sooner than recommended for synthetic felt like a scam on me and your other costumers. The guys working there were polite and fast, I was happy with the service.
Been using them since They are amazing. As usual - professional and courteous staff. Quick turn around teim. As always the staff was knowledgeable and courteous. The process is fast and the product is top notch. As the tech TEAM was performing my service, the fellow communicating with my through my driver's window was very efficient and knowledgeable, and explained my situation very well Next thing I knew it was done I think it was 4 different fellows Required notification was still on, I pulled up, the very helpful tech handled my situation quickly without me having to get out of vehicle Quick service and friendly.
Amy D. My husband changed my spark plugs when I got home and noticed that most of the bolts on my air filter housing were busted off. They guys that run the Michigan and Delaney location are always friendly and professional. They're always on the ball whenever I They're always on the ball whenever I stop by for an oil change. Andrew F. It also quick and very thorough. Quick service, super nice staff. There was no issues and prices were reasonable. I like the speed and convenience of not having to schedule. I like to come in and say, I want an oil change with synthetic oil a I like to come in and say, I want an oil change with synthetic oil and leave it at that.
I dont like the other upsells, air filter.. Customer service were the super! Suburban Steve. I always get great service at this location - which is why I keep coming back. I found that the trch did not accurately record my milage. Everyone was very friendly and, still being in the car during the service, I learned more about my car than I knew before.
Everything was quick and everyone was very friendly. Quick, easyPricey but that's what you pay for it being quick. Mark P. I have used this location for about 3 years and even though I have moved away from this location I still drive to it as they hav I have used this location for about 3 years and even though I have moved away from this location I still drive to it as they have always provided me with very professional service.
I loved the convenience of driving in and not having to get out of my vehicle as well as the prompt, friendly, and efficient ser I loved the convenience of driving in and not having to get out of my vehicle as well as the prompt, friendly, and efficient service. Had a groupon and taxes and other were more than I thought. Brian C. All of the representatives were friendly, knowledgsble, and professional! Downtown Customer. I was shown the oil level after my car was serviced, without having to ask.
The place I took my car before didn't do that and I The place I took my car before didn't do that and I suspect they did not fill it to the proper level. Jackie Evans. This was the best experience. Jose showed great customer service. He was helpful, kind and patient. I was very pleased with my o I was very pleased with my overall service. I would recommend this site to others! The staff were friendly and professional. I had my work done and was oh my way promptly. Michael m. Vac hose on top of engine was off and it was brought to my attention, I didn't realize nor the employee realize the hose was of Vac hose on top of engine was off and it was brought to my attention, I didn't realize nor the employee realize the hose was off for a reason, he politely put it back on ,but now my SUV is running horrible had to bring to a friends house to diagnose and fix problem.
I dont blame him or your company. I would use and recommend your services to family and friends. Great service all around, good price. Mike S. Staff is always friendly and service is quick. Elliott Ness. It was a great experience. I wanted to getthe oilchange quickly after work and not waiste my weekend and was able to accomplishe I wanted to getthe oilchange quickly after work and not waiste my weekend and was able to accomplished that! Very great experience and friendly staff. Was hesitant about a fast oil change, but now I see that it might be worth it. I'm use I'm use to a mechanic for all my landscaping trucks but we will see if it is the same.
First time with my personal truck there.
Very friendly and helpful attendant. Your prices keep creeping up. The de The dealer does it for less. Bill C. Great customer service by the employees. David and technicians were fantastic. Excellent service, 4 people working at the same time no waiting. In addition, I was shown where my air filter was located an In addition, I was shown where my air filter was located and how to extract it new car for me but not for the staff.
I have always had great service with them. They have always been over the top! The oil change itself was good, but the employee tried to sell me a transmission fluid change. My car has 30, miles on it and My car has 30, miles on it and won't be due for a transmission fluid change until , miles. They also offered to rotate my tires, which I accepted, only to be told later they could not due to the height of my vehicle.
Konay D. The employee was knowledgeable and did not pressure me to have additional work completed additionally it was fast service. The gentleman that took care of my was very polite, and he did not make me feel taken advantage of by being pressured to buy mor The gentleman that took care of my was very polite, and he did not make me feel taken advantage of by being pressured to buy more than I came for. Great customer service. Karen N. I like being able to stay in my car while they perform the service. I can actually see what they are doing to my car. They wer They were very knowledgeable and explained everything as they were doing it.
Waited for more than 30 minutes. Only one care in front, being serviced when I arrived. When I asked why it took more than 30 mi When I asked why it took more than 30 minutes for the car in front to be serviced I was told that they had a transmission fluid service performed.
It would have been nice if someone would have let me know that while I was waiting in line. Oil change in 15 min my foot—Always at least an hour! Kinda ridiculous Everyone was extremely friendly and professional along with being informative about what to expect. I was not at all pressured for services I did not need. The service was quick and efficient, which was important to me because I Mike T. The service was speedy and efficient.
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David was very helpful and continued things moving right along. Mike was also very helpf Mike was also very helpful. I will be returning to this location for all of my oil changes. Quick service, no pressure, acceptable cost WITH the cuopon. Jeff D. Professional,prompt,polite and friendly. Kyle T. Quick and easy. Competitive price. They keep very good records. Professional and prompt service. Technician even set-up reminder on my car You can see the work that's being done and when recommendations are made they are showing you why.
No high pressure tactics. Very down-to-earth guys they kept it real I did what he needed to do and they got me in and out and I will be back. Service is great people are honest shop is clean. Since the staff had already started the service, and I was leaving town in several hours, I chose to let the guys continue with the oil change. Kirk S. Quick and thorough service even though an employee's phone was stolen by a passerby just before my visit. The employees at this location are the reason I have my oil changed there. They are nice, efficient, and get the job done.
Not very friendly or professional. Libby f. I stopped by several times and noted that it was going to take a while because of several cars waiting. The attendant told me th The attendant told me the best times to come back. When I returned I was put in right away. Juan was a good employee and took care of my car as if it was his. Good team. Very professional people and told me what they did before doing it and showed and explained me what they checked. My husband brought both of our cars for oil changes and as always the crew was fast and he didn't wait long.
So convenient comin So convenient coming to this location knowing we wont wait long and can trust the guys working on our vehicles. There were some issues with the car. But me being a woman near 50 and experience working on simple car repairs. I asked about ho I asked about how to repair a few things and felt confident that I could repair them. The salesman kept adding things until I had a quote for over dollars by the end. I feel because he got upset when I could do them myself.
I have been in sales all of my adult life and I am good at selling what the customer needs. Not adding on scare tactics. This granny is not falling for it! Excellent service- guys were very professional. Will recommend friend and family to use this Valvoline!!!
Very good customer service by the young man who helped me. Prices are a liittle high. Gamo J. Manager or lead was attentive, and knowledgeable. Billy Bob. No explanation was given and I observed whisper No explanation was given and I observed whispered comments between staff in the bay and the technician below working on my vehicle. I was not given an explanation of what happened and left wondering if damage was done to my vehicle. Quick, convenient, thorough job, very professional, and they check your lights, and tire pressure, and top off some fluids.
Susan W. Christian was very thorough in all his explanations. I like that there was availability of multiple workers to assist in getting I like that there was availability of multiple workers to assist in getting service completed timely. All the guys I interacted with were very polite. Quick and courteous service. Very efficient. Toja Burton. The guys were friendly and knowledgeable.
They walked me through the process and took excellent care of my truck. Lloyd M. Joel M. The attendant gave me eye contact, spoke clearly, explained my options and did not pressure me but educated me about my car's is The attendant gave me eye contact, spoke clearly, explained my options and did not pressure me but educated me about my car's issues. This was my first visit and I will definitely be back. I only had to wait approx 15 minutes if that, but it was nice to have ev I only had to wait approx 15 minutes if that, but it was nice to have everythingtaken care of with out having to leave the car.
We were in out and able to finish our day. We were greated with friendly service, the technician was very knowledgeable, explained everything and double checked to make sure everything was done properly. Great customer service and prices were reasonable. Everyone was friendly! Very knowledgeable what needed to be done!!
The crew is always nice and very knowledgeable. Michael was great. I like the efficiency of the service and the people are always courteous. ELLY A. The staff is professional and seemed to take their work seriously, but still enjoy themselves. It seemed like a good work envir It seemed like a good work environment.
The work was done promptly enough at a fair price. Every time I go the representatives and friendly and quick. Susan B. I am a repeat customer and have never had bad service at this location. The staff is great and I feel like a member of the famil The staff is great and I feel like a member of the family at this Valvoline store.
Very quick and polite! Staff are extremely friendly and very efficient considering how busy this location can be at times. It was fast, friendly, relatively low pressure. They were quick, friendly, and not pushy. Friendly staff, quick service. The computer had all my vehicle data which makes it easy. Claire D. Teresa K. It was good service and was not pressured into purchasing what I didn't want or specifically need at the present time, but we al It was good service and was not pressured into purchasing what I didn't want or specifically need at the present time, but we always have room for improvement and therefore didn't give a highly satisfied.
Rashid Leftridge. Downtown Orlando. I as satisfied overall with my experience. Mary S. When I arrived, there were 2 cars waiting. Carlos, the manager, came out and assured me they move quickly. I had an appointment I had an appointment and told him I would be back. When I returned I pulled right in. Carlos acknowledg'd my return and Carlos from the service Staff took care of my service. He was very knowledgeable and pleasant. I was especially impressed that he knew exactly how to reset the oil gauge on my new car I have been using your center for years and fully intend to continue at the same site.
Michelle W. I didn't feel pressured this time. The agent was very nice. It was quick and a good price. Friendly no pressure quick service. It was very fast. The staff were extremely friendly, knowledgeable, and helpful. They checked out my car for me and let me know They checked out my car for me and let me know that everything was ok, and also offered me a 2 part fuel injection cleaning which I did decide to do and the prices are great.
Friendly, honest employees!
Lake Buena Vista/ Disney Area
Nancy c. A pleasant and informed service manager. Ted McLellan. Friendly and competent staff, and not pressured to buy add ons. Peter L. The staff were very friendly and transparent about items my car was past due for, issues they found minimal things , and did no The staff were very friendly and transparent about items my car was past due for, issues they found minimal things , and did not pressure me like at the dealership to get all these additional services done.
They were factual about why they should be done, when they should be done, and allowed me to come to my own decision and not make it for me. Susan From Orlando FL. I was immediately greeted and taken care of I was immediately greeted and taken care of within minutes. I was able to leave quickly and without incident. You have a great staff at this location. I went there upon the recommendation of my daughter who has her vehicle serviced regularly at that location. I couldn't be more pleased! Alina Pgrandmarquis. I have been going to the same corner certer in Orlando on Delay and Michigan St for about 17 years or longer, back then it was M I have been going to the same corner certer in Orlando on Delay and Michigan St for about 17 years or longer, back then it was Mobil.
I was afraid that the service would change and it did not, it got better. The guys there are very professional, quick, and sweet. It is fast and they check my tires and fluid even in-between oil changes. It is a treasure to me to have them there to help me maintain my old car in top shape. Always professional and efficient. Felt pressured to buy additional services the entire time.
Getting shoved down my throat. Everything else was great but that, bu Everything else was great but that, but it was such a problem I don't want to go back. I was promptly greeted by a pleasant young man upon arrival who asked me to park and wait just a bit both bays were occupied. After a very short wait, I pulled in and was greeted by the manager, Carlos, who was engaging and very helpful. Carlos pointed out various services Valvoline performs, but there was zero pressure to have any of them done, just suggestions about things that would help my car run better and that needed to be done as general maintenance items.
I had to replace several light bulbs and when Carlos discovered the front headlight bulb was a more expensive bulb then what he quoted me, he was very apologetic that he has not realized at the start the bulb would be more. All in all, I was very impressed with the location I was at and how Carlos manages his employees, engages customers and efficiently gets things done for the customer.
I would definitely recommend this location and will be returning for my next oil change. Steve V. Even after checking all safety equipm Even after checking all safety equipment and even reset my oil life guage They were so efficient I brought the Mustang home and went back up with my boat puller F for a radiator flush. Did an excellent job as well Will continue to give them my business and recommend whenever I can!! Robin R. Great guys,very professional.. The basic service is good. No issues. I visit the same location every miles.
I maintain my vehicle very well. I dont need Just want a simple oil change If your prices were competitive like oil I might consider purchasing an air filter, wipers, etc. They have the fastest service in Orlando. Debra M. Carlos checks everything for free and then lets me decide on what I want. He does not pressure me at all. He lets me know if it He lets me know if it can wait until the next time or if it needs changing now and explains it to me. All the guys seem to work well with one another and are friendly. John B. The manger was very attentive and listen to my issues.
Price were a little steep for the Valvoline oil, but the convenience and time spent was nice and quick. The team working at the Valvoline at Summerlin and Michigan in Orlando is incredibly--experienced, knowledgable, well-trained, e The team working at the Valvoline at Summerlin and Michigan in Orlando is incredibly--experienced, knowledgable, well-trained, explain everything sufficiently, are super proficient and professional.
The guy checking me in was trying to crack jokes at first I had been waiting almost 20 min I just wanted to get in and out as fa The guy checking me in was trying to crack jokes at first I had been waiting almost 20 min I just wanted to get in and out as fast as possible not listen to someone's dumb hello jokes then he proceeded to mess up my name several time never pronouncing it correctly.
I told him not to worry no one can pronounce it don't try and he didn't care he just made a point to tell me he tries to murder people's names. Everyone that worked on my car was good they even took over for the guy at the end because he was so rude by the very end of the transaction. Joe V. Been coming here for years. Always good service. Your guys are great. I don't mind them asking to update the fluids. There is just no way to justify the insane price you charge There is just no way to justify the insane price you charge for oil. And then to charge the consumer more to top it off.
Same service as any other shop though your guys are good CS reps. I was in a hurry but and paid the extra for really no saved time but distance. This is my 2nd visit in a row and the team at Delaney and Michigan is very friendly and helpful.
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Tried to see me light bulbs Staff was knowledgeable. I don't remember them checking my tires and when I got home my tire light came on and I had to put air in it. Chris G. I don't want to be for And in no way was I dissatisfied with the service and will definitely return. I wanted to leave after knowing the price but one guy already tipped off fluids which I asked him not to do. Service was quick and efficient. Was made aware of an oil leak somewhere under the engine, not at the filter though.
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